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PrivacyPolicy

Transparent. Fair. Customer-Focused.

Last Updated: 6/7/2026

At Chariclo & Cherryclo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order Details
  • Payment Information (processed securely through payment providers)
  • Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Delivery and logistics partners
  • Payment service providers
  • Government or legal authorities when required by law

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.

Marketing Communications

With your consent, we may send promotional emails, offers, or updates. You can unsubscribe from marketing communications at any time.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information, subject to legal requirements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our Contact Us page.

By using this website, you agree to the terms of this Privacy Policy.